lights
title

Privacy Policy

This Privacy Policy ("Policy") describes how Gream Ltd ("the Company," "we," "our," or "us") collects, uses, and shares information that users provide when they download, install, or use the TriviUp mobile app game ("the App"). By using the App, you consent to the practices outlined in this Policy.


  1. Information We Collect

  2. Personal Information

    We may collect personal information, such as your name, email nickname, profile photo, when you voluntarily provide it to us, such as when you register an account or contact us.

  3. Usage Information

    We may collect information about how you use the App, including your interactions with the App's features and content.

  4. How We Use Your Information

  5. Personal Information

    To create and manage your user account.

    To respond to your inquiries and provide customer support.

    To send you updates, newsletters, and promotional materials (if you have opted in to receive them).

    To comply with legal obligations.

  6. Usage Information

    We may use usage information for analytics, quality improvement, and to enhance your experience with the App.

  7. Sharing Your Information

  8. Policy

    We do not sell, trade, or rent your personal information to third parties.

    We may share your information with third-party service providers that assist us with app functionality, hosting, maintenance, and other services. These service providers are obligated to protect your information and use it only for the purposes we specify.

    We may share your information if required by law, to protect our rights or safety, or in response to a lawful request by public authorities.

  9. Data Security

  10. Policy

    We implement reasonable security measures to protect your information from unauthorised access, disclosure, or alteration. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

  11. Account Deletion Policy

  12. Deletion Request

    If you wish to delete your account on our app, please send a deletion request to contact@triviup.app. Upon receiving your request, we will proceed to delete your account and all associated personal data. This process is comprehensive and irreversible.

  13. Data Retention

    While we aim to delete all associated data, we may retain certain information for legitimate purposes such as security, fraud prevention, or regulatory compliance. We will inform you about what specific data we retain and the reasons for its retention.

  14. Your Choices

  15. Access and Update

    You can access and update your personal information by logging into your account within the App.

  16. Opt Out

    You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out, we may still send you transactional and administrative communications regarding the App.

  17. Children's Privacy

  18. Policy

    The App is not intended for children under the age of 18. We do not knowingly collect personal information from children.

  19. Changes to this Privacy Policy

  20. Policy Updates

    We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any material changes by posting the revised Policy within the App or by other means.

  21. Contact Us

  22. Contact Information

    If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at contact@triviup.app.

screenshot

Need help? contact@triviup.app

screenshot
screenshot